Shipping Policy
Last updated: June 2026
1. Order Processing
All orders are processed within 1-3 business days upon confirmation of payment and verification of buyer eligibility. Orders placed on weekends or holidays will be processed on the next available business day. You will receive an order confirmation email upon successful placement.
2. Shipping Methods
We offer multiple shipping options including standard ground shipping (5-10 business days), expedited shipping (2-3 business days), and overnight delivery where available. Shipping rates are calculated based on order weight, dimensions, and destination. All peptides are shipped with appropriate cold-chain packaging to maintain compound integrity.
3. Cold Chain Packaging
Lyophilized peptides are stable at ambient temperature for short periods during transit. For maximum stability, we ship with insulated packaging and gel ice packs where appropriate. We recommend refrigerating or freezing products immediately upon receipt according to the storage instructions on each product's Certificate of Analysis.
4. Domestic Shipping Only
BlackBioLabs ships within the United States only. We do not offer international shipping at this time. All orders must be placed with a valid US shipping address. Orders placed with non-US addresses will be cancelled and fully refunded.
5. Restricted Jurisdictions
We are unable to ship to certain states where research compounds are specifically prohibited or regulated. If we are unable to complete your order due to shipping restrictions, you will be notified and fully refunded. Please review individual product pages for any state-specific restrictions.
6. Tracking & Notifications
Once your order ships, you will receive a shipping confirmation email with a tracking number. Tracking information may take 24-48 hours to update in the carrier's system. If you have not received tracking information within 5 business days of placing your order, please contact us immediately.
7. Damaged or Lost Shipments
If your package arrives damaged, please document the damage with photographs and contact us within 48 hours of delivery. For lost shipments, please allow 5 additional business days beyond the expected delivery date before contacting us. We will work with the carrier to resolve any issues promptly.
Shipping questions? Contact us.